It's extremely difficult to pay for the storage unit, since there's no one in the office daily during office hours. Another problem I've encountered is that Joyce, the lady who works in the office, doesn't always return phone calls. I wanted to move to another unit there at Mr. Self Storage and Joyce told me there's other storage companies down the street when there were storage units available there, which I didn't understand since I paid on time and months in advance. I decided to move my belongings. They lost a good customer. I wonder if the owner of Mr. Self Storage knows that Joyce referred me to a business down the street.
They are never there when we go to pay then want to lock you out of your unit
Can I give zero stars? Don't bother reserving a U-Haul through this place -- they won't be there. Reserved one for 10AM. Got there, and they're not open. Waited 15 minutes. Still not open. Called them and it went to voicemail. Left a message. Went to a couple other U-Hauls to try to get something, but they had nothing available... Came back... Not open. Called again and got voicemail. Left another message. Its after 11, they are supposed to open at 10. Waited a few minutes and left... Finally found a U-Haul in Riverview. They never did return my call. Abysmal customer service!
How the hell am I suppose to pay for my unit and get my belongings if no one is ever in the office!!!! Extremely frustrating that priceless things are being held and I have no way of paying and or even talking to anyone
Mr Self Storage is a US Storage based in Seffner, Florida. Mr Self Storage is located at 915 W Dr Martin Luther King Jr Blvd, Seffner, FL 33584, USA.
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